How we transformed employee provisioning for a leading US telecom & video service provider with zero-touch automation across 20+ applications.
A leading US broadband and video service provider was struggling with their employee onboarding and offboarding processes. With thousands of employees joining and leaving annually, the manual provisioning and deprovisioning across 20+ business-critical applications was:
We designed and built a comprehensive automation platform that seamlessly integrates with their existing systems:
Automated workflow triggers and approvals tied to HR events and organizational changes.
Identity governance and access management for role-based provisioning across all systems.
Built on RabbitMQ & Docker Swarm for scalability, reliability, and independent service deployment.
Automatic retry mechanisms with exponential backoff and comprehensive error handling.
Handles ~20,000 new employee provisions annually with zero-touch automation across Active Directory, email, CRM, ERP, and 15+ other systems.
Automatically removes ~26,000 access rights annually when employees leave, ensuring SOX compliance and security best practices.
Custom dashboard tracks automation health, success rates, pending tasks, and compliance metrics in real-time.
"DataSpeaks transformed our onboarding process. The automation they built handles over 45,000 tasks a year with zero errors. It's been a game-changer for our operations and has saved us millions while improving compliance."
Telecommunications
6+ Years